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We accept American Express!

Pay Your Bill Online With
No Processing Fees

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We accept American Express for
residential or business customers.

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You've Got Choices

With Infinite Energy, you can choose from a variety of payment options and use what's most convenient for you.

And remember there's never a processing fee when you make your payment with us directly.

For service for your home, we accept Visa, Mastercard, Discover and American Express. For business accounts, we accept American Express only.

No matter which card you choose, you’ll never pay a processing fee with Infinite Energy.

Online/Mobile App (24/7):

  • Visit my.infiniteenergy.com for your online account, or download our app for iPhone or Android to make your payments while on the go.

Phone (24/7):

  • Call (877) 529-9908 any time and follow the prompts to pay through our automated system.
  • If you’d rather speak with a representative, we’re here Monday through Friday, 8 a.m. through 7 p.m. Eastern.

Autopay:

  • Have your payment automatically processed each month so you never have to worry about a late fee again.
  • You can set this up through my.infiniteenergy.com or by calling us.

There’s never a processing fee on your bank payments to Infinite Energy.

Online/Mobile App:

  • Visit your online account at my.infiniteenergy.com, or download our app for iPhone or Android to make your payments while on the go.

Mail:

Standard Payments

Please allow 7 – 10 days for mailed payments to post to your account.

  • Infinite Energy Inc-GAS
    P.O. Box #71247
    Charlotte, NC 28272-1247

Overnight Payments

Please allow at least 24 hours for your overnight payment to post to your account.

  • First Data/REMITCO
    Infinite Energy – Box #71247
    6125 Lakeview Road
    Suite 800
    Charlotte, NC 28269

Wire Transfer

  • Please call us for more information on how to complete these.

Autopay

  • Have your payment automatically processed each month so you never have to worry about a late fee again.
  • You can set this up through my.infiniteenergy.com or by calling us.

 

Western Union

We accept Convenience Pay (may take up to 48 hours to post) and Quick Collect (may take up to 24 hours to post). You’ll need the following information to make your payment:

  • Your Infinite Energy account number
  • Pay to: Infinite Energy
  • City code: IEI
  • State code: FL

ACE Cash Express

Find an ACE payment location at https://m.acecashexpress.com/locations.

You’ll need your Infinite Energy account number to make your payment.

Money Gram Express Payment

Call (800) 555-3133 for locations. You’ll need the following information to make your payment:

  • Your Infinite Energy account number
  • Receive Code: Infinite Energy Gas or 11595

Payment Assistance

For help paying your bill or setting up a payment arrangement, we’ve included information below by state.

If you’re past due and need a little extra time, call us at (866) 258-2290. In most cases, we can schedule a payment arrangement with you.

Under the arrangement, you’ll need to pay the past due balance by an agreed-upon date—failure to do so could keep us from being able to make similar arrangements in the future.

If you’re past due and need a little extra time, call us at (877) 342-5434. In most cases, we can schedule a payment arrangement with you.

There may also be energy assistance available in your area. Please contact us for more information.

There are energy assistance programs that can help low-income families pay their heating bills. Please call one of the following organizations below for more information on eligibility and how to apply.

  • Low Income Home Energy Assistance Program (LIHEAP): (800) 510-3102
  • United Way: 211

Go Mobile

Manage your account fast and easy anytime, anywhere with our full-service mobile app.

Get it on Google Play Download on the App Store

 
 
 
 
 
 
 
 
 
 

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Infinite Energy, Inc. d/b/a Intelligent Energy in New Jersey (NJ BPU #GSL-0076)