Each day in the U.S., more than 2.8 million IT professionals go hard at it, making sure our country’s banks, businesses, schools and institutions are up and running and protected. And we’re thankful to all of them, but especially to the ones who keep the tech here at Infinite Energy running smoothly. In this week’s blog, we talk to one of our own IT gurus, Cameron D., in celebration of IT Professionals Day.
Cameron, how long have you been at Infinite Energy now? You started in another position, right? And then you transitioned to IT?
I originally started with Infinite Energy back in June of 2017 as a residential sales rep. I had a brief stint in commercial sales but decided I wanted to transition into my current service desk position in August of 2019.
How did you get into IT—how did it become a career path?
My initial foray into deeper-than-layman computing was born out of a necessity to circumvent parental controls as a youngster (laughs). Over the years, I built a few PCs for myself and a few family and friends and unwillingly became the go-to tech support option for my folks—and eventually for a few employers. I figured I should stop just gravitating toward the field and lean into it. Thankfully, Infinite Energy and the gracious members of the service desk allowed me to do so.
Tell us a little about what you do on a day-to-day basis. What’s the best thing? And what’s the most challenging aspect?
My day consists of a balancing act between fielding new incidents and making incremental progress on overarching tasks and goals. Between tickets, Teams messages and emails, I stay busy. The transition to remote work introduced some unexpected variables into the mix, but the team has done a great job rising to the occasion.
Can you tell us more about how that went, the transition to remote work?
It was a controlled mad dash requiring incredible effort from many, both inside and outside of IT. We locked in a system and put our heads down, and thanks to the flexible and amiable employees who call Infinite Energy home, we were able to pull it off. In retrospect, it still blows my mind how quickly we got everyone home and set up.
The main thing IT has locked and loaded for the upcoming months is making sure everyone can continue comfortably working from home as long as COVID-19 persists. I am personally working toward improvements to the fireside and leadership sessions (held once a week by our CEOs) to ensure they are as bolstering to our workforce as possible.
And when you’re not at work doing IT stuff?
While the pandemic has put a damper on it this year, I spend most of my free time playing, traveling and competing in fighting games—historically “Street Fighter” and currently “Guilty Gear Xrd.” I’m fortunate enough to have extended families all over Florida, the U.S. and even internationally, thanks to the one-of-a-kind fighting game community. If you’re wondering if you should play fighting games, the answer is a resounding yes.
From all of us here at Infinite Energy, we’d like to thank IT professionals everywhere for working so hard to keep things running smoothly. Happy IT Professionals Day.