At Infinite Energy, we’re always looking for ways to enhance your experience with us. In June, we entered the testing phase of our new online customer portal.
We wanted to redesign this existing feature after gathering input from customers on how it could work better. It was reorganized and streamlined, and we put it out for more feedback. And what we heard was overwhelmingly positive.
So, we’ve gone live with the newest version of our customer portal. Making payments will be simpler, and it will be easier to find things like your usage reports and your current rate plan and when it expires.
We’ve built this from the ground up, using customer input and the expertise of our in-house technology and development team. And because this isn’t built on top of old technology, it will make it easier to add new features in the future.
But part of that will require more great feedback on how everything’s working. So don’t be shy. Check out the changes.
And if there’s a feature you’d like to see, let us know. We’re always working on Doing More for You.